FREQUENTLY ASKED QUESTIONS

DO YOU PROVIDE FREE CONSULTATIONS BEFORE WE DECIDE ON CHOOSING SAFE & SOUND HOMECARE?

Yes, one of our team members will visit you at home to complete a care assessment free of charge with no obligations.

ARE YOU CQC REGISTERED?

Yes, we have been CQC registered since 2018.

WHAT SHOULD I CONSIDER WHEN CHOOSING A HOME HEALTH CARE PROVIDER?

Ensuring that the homecare provider can meet all your care and support requirements.

WOULD YOUR CARERS CLEAN MY HOUSE?

Unfortunately not, however we would do light household duties e.g. washing up/ dishwasher duties, laundry management, changing bed sheets, clean spillages.

DO YOUR CARERS TURN UP ON TIME?

Yes, however with the care industry anything can happen so we allow the carers an allocation of 15minutes either side of the care call to accommodate for unforeseen circumstances.

WILL I HAVE A REGULAR CARER?

Yes, we are highly recognised for this and understand the importance of building a good relationship with our clients.

If you have any further questions, please do not hesitate to contact us.