ABOUT US
We are a family-owned care company locally based in the east of Ipswich. As a management team we consist of over 30 years of care experience within the community, hospital setting, rehabilitations centres and residential care. We all have our own personal experience with caring for our own loved ones, so understand the difficulty of trusting a care service to provide care and support to your loved ones. From our own experiences it has driven us to provide high quality and effective care and support services in our local community.
We strive in offering the best care for individuals aged 18 years and above. Care services can vary from full care and support, reablement, prompting and welfare checks. Whatever the level the support may be, we are happy to accommodate.
Our entire team are passionate about delivering quality services at a level they would wish to receive themselves or for a loved one. We admire the commitment, determination, and devotion of our team to work to a high standard of service. The management team is responsible for liaising with clients, family members and other care professionals. They ensure care and support is outcome focused and person centred, tailoring specially to each individual. Frontline care have a responsibility to provide effective and valuable care and support, working towards achieving the goals and outcomes of the individual. This working practice results in a co-ordinated and sensitive approach, where respecting individuals throughout the delivery of their care and support is paramount.
MEET OUR MANAGEMENT
BONITA DAVIS
Bonita is one of the founders of the company and the heart that keeps the company going. Bonita also takes role of Care Co-ordinator which involves liaising with the carers daily.
SHANNON SERRA
Shannon is our registered manager and newly qualified mental health first aider. Shannon deals with recruitment, Training and day to day queries from our carers and other professionals.
KYLE SERRA
Kyle is our finance officer and takes role of HR tasks. Kyle also deals with the various day to day office duties, Marketing and Employee welfare and engagement.
We are all friendly and welcome and queries.
WHO WE WORK WITH
HOMECARE.CO.UK
Reviews for Home Care, Live in Care & Nursing Care Providers.
CQC
CQC is the independent regulator of health and adult social care in England.
CQC RATING
This is our current CQC rating.
PASS
PASS is a real-time care monitoring app.
NHS
The National Health Service.
SUFFOLK COUNTY COUNCIL
The administrative authority for the county of Suffolk.